Already installed? Try these steps:
- Make sure you're running the latest version of the nextSPOT Downloader. You can check this in the nextSPOT configure tool on your computer.
- If you're running an older version, uninstall it first, then download and install the latest version using the button above.
- Make sure the nextSPOT Downloader is open and running on your computer, then click this link to test the connection. It opens in a new tab:
http://127.0.0.1:8819/
- If the page shows "No Handler for URL", that's good. It means the connection works. You can close that tab.
- Make sure the older version is no longer running by opening this link:
https://local.fotokemglobal.com:8819/
If this page loads, the older version is still running in the background.
- If the older version is still running, close it completely. On Windows, end it in Task Manager (Ctrl+Shift+Esc). On Mac, use Force Quit (Cmd+Option+Esc). If that doesn't work, restart your computer.
- Come back to this page, refresh it (press F5 on Windows or Cmd+R on Mac), and start your download again.